SnapFinance Phone Numbers and Emails

Toll-Free Number:

  • (877) 557-3769
Send Message

Business Customer Service:

  • (877) 789-4384
    Merchant Support

Legal:

  • (888) 626-1226
    Privacy Inquiries

SnapFinance Emails:

Accessibility
Business Customer Service
Merchant Support
Customer Service
Legal
Privacy Inquiries
Media
Technical Support
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More phone numbers and emails Less phone numbers and emails

SnapFinance Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • SnapFinance Customer Service is rated at 2.9 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    97% phone 3% email
  • The best phone number to call SnapFinance is 8775573769. 84% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 73% of customers reported contacting a real person successfully.

  • The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 4 minutes.

  • Be prepared for the call as SnapFinance may ask you for the following information to identify you as a customer: first and last name, email or phone number.

View full overview ›

How to Contact SnapFinance?

Most Popular Number:

(877) 557-3769
Total calls: 1 000 Issues resolved: 53 Last call: Jun 23, 2024

To contact SnapFinance customer service team, call the SnapFinance number, 1-877-557-3769. The designated SnapFinance phone number is operational from 6.30 AM to 7 PM MT, Monday through Friday. On Saturday, the business hours are from 8 AM to 5.30 PM MT. By contacting SnapFinance at the mentioned SnapFinance phone number, customers can avail a spectrum of beneficial services. These services include inquiries regarding financing options, receiving guidance for application processes, seeking clarity on terms and conditions, and obtaining aid with repayment plans. The SnapFinance customer service team is committed to delivering personalized support tailored to your needs.

To contact the SnapFinance customer service team using your My Account, you have to log in using your login credentials. Your login credential is your email address and password you used to register your account initially. If you are a new customer, create an account to access the My Account feature to contact SnapFinance support. When you successfully log in to your account, navigate to the live chat section with one of the customer care representatives. They will provide immediate assistance to resolve your query and guide you further. As a customer of SnapFinance, you have to click on the chat widget in the bottom right corner of your screen. You can then get clarification and solutions to any queries related to payments, support systems, transaction history, etc.

SnapFinance can also be contacted via email address - SnapFinance customer service email address is customer@snapfinance.com. Contacting SnapFinace via email is a convenient channel for communicating your inquiries and receiving proper and customized assistance from the SnapFinance customer service team. Alternatively, you can also contact SnapFinance by faxing them at 1-866-332-6617. For a more traditional approach to contact SnapFinance, you can mail PO Box 26561, Salt Lake City, Utah 84126. This array of choices ensures flexibility in reaching out to SnapFinance customer service team in the manner that suits them the most effectively.

PissedConsumer Club

Contact Information

SnapFinance Website:

SnapFinance Help Center:

Corporate Office Address:

Snap Finance LLC
1193 W 2400 South
West Valley City, Utah 84119
United States

Other Info (opening hours):

Hours:

Monday - Friday: 6:30am - 7:00pm (MST)

Saturday: 8:00am - 5:30pm (MST)


Mailing Address:

PO Box 26561

Salt Lake City, UT 84126

More contact details

Fax:

+1 (866) 332-6617

SnapFinance Rating Based on 16 Reviews

Rating details

3.1
more details
Discounts and Special Offers
Interest Rate
Website
Billing Practices

Rating stats

Rating trend

How Good is SnapFinance's Customer Service?

Keagen Wjj
Keagen Wjj
Feels Disappointed | May 29, 2024

It's ok, high interest rates, people need more time to pay off loan. I've been blessed I can pay my bills. However, I think 6 months should be the time frame to do so.

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Kristiana Iyu
Kristiana Iyu
Feels Neutral | Apr 25, 2024

Not that bad

Read full quote
Toriana Hef
Toriana Hef
Feels Satisfied | Apr 21, 2024

Haven't h really gotten anything going that direction just yet. Will keep trying though....

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Lukah Rgo
Lukah Rgo
Feels Satisfied | Mar 19, 2024

Excelente servicio

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Lanna Esb
Lanna Esb
Feels Disappointed | Mar 02, 2024

Hi I'm still with them but unhappy with the service you guys took out my payment before time and made me go negative. My payment was for the 4 of the month and you took it on the 2 so now my account is negative and now I have a 50.00 Fee on top of the payment thank's alot.Snap

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Denyce Euq
Denyce Euq
Feels Disappointed | Feb 01, 2024

Unfortunately, my impression is very bad about you, the apps don't meet my needs, the chat was connected for more than 45 minutes and no one answered me, the robot telephone answering system is very bad, I don't recommend it to anyone.

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Summary of SnapFinance Customer Service Calls

1.2K TOTAL
CALLS
04:12 AVG CALL
DURATION
26% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call SnapFinance?

Payments and Charges Question:

  • “Payment”
  • “Pay my bill”
  • “Billing”

Request for Information Question:

  • “Need to talk to someone”
  • “Speak with someone about my situation”
  • “Question on my account”

Account Question:

  • “Want to know my balance”
  • “Account”
  • “Need to pay the full balance account”

Employment Question:

  • “Payoff loan and access login”
  • “Payoff amount”
  • “To pay off my loan”

Product/ Service Question:

  • “Loan”
  • “Mujhe loan Nahin chahie”
  • “Hardship Loan”

Staff Question:

  • “Trying to get customer service”
  • “Customer service”
  • “No problem with customer service but snapp is a huge ripoff”

Website/ Application Question:

  • “Application”

Shipping and Delivery Question:

  • “Haven't received bill yet.”
  • “To get the balance of my account”
  • “Haven't received snap card”

Cards Question:

  • “My card was charged”
  • “I need to update my bank card”
  • “Card decline virtual card”

Activation/ Cancellation Question:

  • “Please cancel of my loan application”
  • “I would like to cancel my lease”
  • “Want to cancel loans”

Return/ Replace Question:

  • “Want to return items”
  • “Change my payment”

Refund Question:

  • “Ammount not refund”

Other Question:

  • “Pago”
  • “Informacion”
  • “Checar adeudo”

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