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Contact SnapFinance Customer Service

SnapFinance Phone Numbers and Emails

Verified Contact Information

Toll-Free Number:

  • (877) 557-3769
Call customer service
Send Message

Business Customer Service:

  • (877) 789-4384
    Merchant Support

Legal:

  • (888) 626-1226
    Privacy Inquiries

SnapFinance Emails:

Accessibility
Business Customer Service
Merchant Support
Legal
Privacy Inquiries
Media
Technical Support
customer@snapfinance.com
Is this your business?

SnapFinance Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • SnapFinance Customer Service is rated at 3 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    98% phone 2% email

  • The best phone number to call SnapFinance is 8775573769. 89% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 71% of customers reported contacting a real person successfully.

  • The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 3 minutes.

  • Be prepared for the call as SnapFinance may ask you for the following information to identify you as a customer: first and last name, phone number or social security number.

View full overview ›

How to Contact SnapFinance?

Most Popular Number:

(877) 557-3769
Total calls: 2 549 Issues resolved: 136 Last call: Dec 9, 2025

To contact SnapFinance customer service team, call the SnapFinance number, 1-877-557-3769. The designated SnapFinance phone number is operational from 6.30 AM to 7 PM MT, Monday through Friday. On Saturday, the business hours are from 8 AM to 5.30 PM MT. By contacting SnapFinance at the mentioned SnapFinance phone number, customers can avail a spectrum of beneficial services. These services include inquiries regarding financing options, receiving guidance for application processes, seeking clarity on terms and conditions, and obtaining aid with repayment plans. The SnapFinance customer service team is committed to delivering personalized support tailored to your needs.

To contact the SnapFinance customer service team using your My Account, you have to log in using your login credentials. Your login credential is your email address and password you used to register your account initially. If you are a new customer, create an account to access the My Account feature to contact SnapFinance support. When you successfully log in to your account, navigate to the live chat section with one of the customer care representatives. They will provide immediate assistance to resolve your query and guide you further. As a customer of SnapFinance, you have to click on the chat widget in the bottom right corner of your screen. You can then get clarification and solutions to any queries related to payments, support systems, transaction history, etc.

SnapFinance can also be contacted via email address - SnapFinance customer service email address is customer@snapfinance.com. Contacting SnapFinace via email is a convenient channel for communicating your inquiries and receiving proper and customized assistance from the SnapFinance customer service team. Alternatively, you can also contact SnapFinance by faxing them at 1-866-332-6617. For a more traditional approach to contact SnapFinance, you can mail PO Box 26561, Salt Lake City, Utah 84126. This array of choices ensures flexibility in reaching out to SnapFinance customer service team in the manner that suits them the most effectively.

PissedConsumer Club

Contact Information

SnapFinance Website:

SnapFinance Help Center:

Corporate Office Address:

Snap Finance LLC
1193 W 2400 South
West Valley City, Utah 84119
United States

Other Info (opening hours):

Hours:

Monday - Friday: 6:30am - 7:00pm (MST)

Saturday: 8:00am - 5:30pm (MST)


Mailing Address:

PO Box 26561

Salt Lake City, UT 84126

More contact details

Fax:

+1 (866) 332-6617

SnapFinance Customer Service Reviews

3.0 / 5
Average
See all 94 reviews
Landra Lkg
Dissatisfied

I wanted to speak to a person and the automated system just kept repeating it self. I have 2 accounts with SNAPP and I was trying to see about my balance on both Accounts!!

Scott W Gfl
Update card on file
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Changed old card which was scammed to a new one to put on file. When I was unable to get credit for an e-bike, my score was too low to qualify, or Credit Snap Finance jumped in and took care of my needs, and they continue to provide great customer service.

Shaughn Oxr
Thank you

Very friendly people and very professional people easy to work with the app no problems at all thank you snap

How Good is SnapFinance's Customer Service?

Pamela G Gfu
Pamela G Gfu
Feels Satisfied | May 30, 2025

OUTSTANDING!

Read full quote
nicole h Bgy
nicole h Bgy
Feels Disappointed | Feb 19, 2025

Am at happy with them at all... I was denied but I have 2 jobs and my friend applied and got approved and she has already had a few different accounts with snap leasing and never paid them off but yet she gets approved again..

Read full quote
Sherley Ehw
Sherley Ehw
Feels Satisfied | Aug 02, 2024

He was really polite and repeated himself when I asked him too to make sure we understood each other ... and he helped resolve my concerns.

Read full quote
Jaymeson Nxx
Jaymeson Nxx
Feels Satisfied | Jul 31, 2024

They have a good set up plan. You don’t have to pay that much money. I just hate my car quit running, but I pay all most of the money for the Rams and I appreciate that. I will love to use y’all in the future. Thank you.

Read full quote
Ludie Geq
Ludie Geq
Feels Disappointed | Jul 12, 2024

I am not satisfied with the Snap Finance customer service and over all applying for a Loan to repair my car to go to work and Church and other errands and I was denied and I am going to another Financial Loan that approved my Loan!!!!!!!

Read full quote
Hunner Lkf
Hunner Lkf
Feels Satisfied | Jul 11, 2024

Thank you

Read full quote

Summary of SnapFinance Customer Service Calls

2.9K TOTAL
CALLS
03:23 AVG CALL
DURATION
27% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call SnapFinance?

Payments and Charges Question:

  • “Overpayment”
  • “Pay a bill”
  • “You took a payment when I already paid”

Request for Information Question:

  • “Update”
  • “Find out how my payments are set up”
  • “Need to talk to a representative or a real person”

Account Question:

  • “Cannot get into my account”
  • “Balance”
  • “Get balance on accy”

Product/ Service Question:

  • “Loans”
  • “Loan”
  • “Loan is paid off money still coming out of my account”

Employment Question:

  • “Pay off my loan”
  • “Pay off table”
  • “Payoff amount”

Return/ Replace Question:

  • “Change payment”
  • “Return. Appliances”
  • “Would like to change payments date there are some changes”

Staff Question:

  • “Customer service”
  • “Custom service”
  • “The date of service on my car”

Shipping and Delivery Question:

  • “Didn't get product as expected”
  • “Need to get the balance”
  • “Delay”

Activation/ Cancellation Question:

  • “Cancel”
  • “Cancel contract”
  • “Activate card”

Cards Question:

  • “To give you a different card number”
  • “Card not working”
  • “My card was charged”

Website/ Application Question:

  • “Application”
  • “Trying to fill application”
  • “Application over phone”

Refund Question:

  • “Regarding my refund.”
  • “Refund”
  • “Not refund my money yet”

Other Question:

  • “Are you legit”
  • “Prestamo”
  • “Financing”

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.
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