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SnapFinance

SnapFinance

snapfinance.com
What is your customer experience with SnapFinance?

SnapFinance Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

SnapFinance has a 3.1 star rating from 31 customer reviews, with 52% likely to recommend; consumers are mostly neutral and sentiment splits roughly 48% unfavorable / 52% positive.

Positive Feedback

SnapFinance reviews mention allowed financing, help during hardships, responsive representatives, reliable privacy and data security, and a medium price level with useful 100-day payoff options.

Negative Feedback / Risk Areas

  • Frequent SnapFinance customer complaints about unexpected billing, high interest if payoffs miss the 90–100 day window.
  • Reports of extra debits and refund delays affecting bank accounts and refunds.
  • Difficulty reaching a live agent and inconsistent customer service quality.
  • Concerns about merchant partners and unclear account statements.

Key Takeaways for Future Customers

  • Read payoff terms and watch billing schedules closely to avoid steep interest.
  • Monitor bank statements for extra debits and pursue refunds promptly.
  • Confirm merchant acceptance and ask detailed questions to customer service before purchase.
  • Keep records of contracts and payment confirmations for disputes.
View full overview ›

Media from reviews

SnapFinance - I am my due amount
SnapFinance - Want to cancel loansSnapFinance - Want to cancel loans - Image 2SnapFinance - Want to cancel loans - Image 3SnapFinance - Want to cancel loans - Image 4SnapFinance - Want to cancel loans - Image 5SnapFinance - Money refund
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Show reviews that mention
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Tammi H Mcf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They are great

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Snap has helped me in so many ways and I'm grateful for them. Thank you, Snap. No matter what your situation is, they are there to help no matter what.

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Preferred solution: Price reduction

Vickie V Dac
map-marker Knoxville, Tennessee

Payment

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I just needed my manual deduction for my account to stop and just let me do it myself so I can get it paid off faster. Thank you. She was great; you guys are great.

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Preferred solution: Not looking for nothing

User's recommendation: She was amazing

Breunna Etn
map-marker Grass Valley, California

Helping hands

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Helpful towards resolution, timely, and understanding customers! Im done answering your questions, thank you

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Takia Lwj
map-marker Eugene, Oregon

You’re options for shopping is not that good

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Youre shopping options are not that good, I wanted to shop at a home enprovment store, you dont have anything like that

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User's recommendation: Poor little

Jarrin Rly
map-marker Memphis, Tennessee

Over payment t

Should have been paid off they r a rip off God don't like ugliest no they r mess got it n feb of last year 2025 they put all that texes on so u have to pay it off longer like I said God don't like ugliest yo day is coming it should have been paid off just a rip off am going to get me a lawyer on dis

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User's recommendation: Stop beating people

Zephan Eez
map-marker Little Rock, Arkansas

Payment balance and 100 day payoff

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Clarity was given I appreciate the information. I look forward to future purchases when I pay off this balance. SNAP has been a great way for me to provide products in my home when needed at a convenience to my finances.

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Norton Njj

Taking extra out of my account

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I settled my loan 2 months ago, and this company, Snap Loan, is still taking money from out of my account! I would not recommend anyone to this loan company, and not only did they take extra from out of my account when I went to settle the loan, they had taken extra that day as well. When I requested that my money be sent back into my account, the lady informed me that they cannot return my extra payment, so I ended up paying them 3 times that amount that day just to settle the loan, only to see that I'm still being charged.

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Anonymous
map-marker Albuquerque, New Mexico

Get balance on accy

You set up the payment details I was under the impression that after 12 months this would be totally paid off. I had no idea that you were going to charge me 135 to 140% interest on this account with that in mind I am reporting your company to the state of New Mexico to the round house as a predatory lender predatory Im sending contracts that I had with you to that office to determine whether or not youre in violation of a fair credit act and if you are, we will follow up with either civil and or criminal actions Ive already paid over $1000 and just interest on that loan.

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Scott W Gfl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Update card on file

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Changed old card which was scammed to a new one to put on file. When I was unable to get credit for an e-bike, my score was too low to qualify, or Credit Snap Finance jumped in and took care of my needs, and they continue to provide great customer service.

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User's recommendation: Great easy loans that are flexible.

Joyce C Fpg

I would give zero stars if I could this company robs you and charges you double for purchase .

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I got furniture that was roughly 2600.00 through Snap Finance company about five months ago. I called them to see how much was left owing, I've been paying 191.67 every two weeks someone called Jeff told me that I owed 7000.00 in total which is untrue.

This company is located in Costa Rica and I can't speak to a supervisor to get some answers.

English is their second language and they don't understand much of what I'm asking them. I say NO to this company

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User's recommendation: Don't do business with this company

Anonymous
map-marker Grenada, Mississippi

Payment

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I don't know what is going on. I have been extremely happy with snap finance.

I call, make my payment and I'm done. I will continue to use snap finance. I like the 100 days they give to pay off your loan, and I try and do complete the entire payment at the time given.

I think snap is awesome. I have no idea where a "pissed customer" is even coming from.

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Joyce C Fpg

Can't speak with any supervisor or person in charge who can make decisions

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I bought furniture. From Value City and used Snap Finance Company to pay for it.

And pay them back monthly payments until it's paid in full. The bill came to 3,600.00; they will let you pay off in 4 months without the large fees.

Well, it's been 5 months of 383.00, and when asked what was left owing, they said I owe 7,000.00 plus dollars. They're trying to rob me, and I don't know who to speak with about this.

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Cons:
  • Do not deal with this company for a long term or a large amounts financing

Preferred solution: Price reduction

User's recommendation: I don't recommend this company at all

Landra Lkg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dissatisfied

I wanted to speak to a person and the automated system just kept repeating it self. I have 2 accounts with SNAPP and I was trying to see about my balance on both Accounts!!

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Joel Y Nyr

Unethical business practices. Trying to charge me the full amount because they made a mistake figuring up payment amount. Left me $1 short on the 3 payments they gave me amount to pay

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Placed a review on Google Reviews and was contacted by the owner, who said to contact Snap directly to have my account settled since it was Snap's mistake in giving me the payment amount I needed to pay off in the 100-day period. $1 per month for 3.

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User's recommendation: Double check the payment amounts they give you. This was not my first time using snap and the first time they gave me the correct payment amount to pay off in the 100 day period and everything was fine. This time is a totally different story.

Anonymous
map-marker Freeburg, Illinois

Billing great job

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Customer service was excellent had to have car repair done servals times they came through each and every time very help thanks again

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User's recommendation: Everyone should use snap

Anatole Zav

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Activate card

I just signed up with Snap. I'm not sure if the card is active.

Please let me know if I can only use it at the shop or if I can use it to pay my bills. I want to know if I can only use this card to repair my truck.

Thank you! Please let me know.

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User's recommendation: Easy

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